If you’re starting a new home automation or AV project, here are a few ways to prepare yourself the situation at hand.
Communication is critical.
Having clear expectations and 100% transparency regarding time frames for equipment arrivals and project start dates is essential. We try to accomplish this by providing regular updates from vendors and informing our customers of the current environment from day one.
While we all thought many supply constraints were beginning to ease, that hasn’t been the case with some categories. AV receivers, for example, can still have a lead time ranging from several weeks to several months, depending on the model. Also, try your best to be open to product substitutions if time is of the essence.
Prepare to be invoiced upfront
Nobody likes being charged upfront and waiting to receive what they’ve already paid for. We get it. The reality is that some vendors are now billing for back-ordered products upfront and won’t even lock pricing in until the item has shipped.
When you consider some prices have risen by as much as 20%, it’s a necessary compromise to secure your place in line.
Occasionally prices change:
While we typically can absorb small price fluctuations between signing a contract and installing equipment, that isn’t always the case anymore. So be willing to work with your integrator if a supplier makes a radical price change.
Find your zen place.
Above all, embarking on any construction project right now will require some patience. Dragging a project out is not in anyone’s best interest, so try to be understanding and bide your time patiently. Delays make things stressful for everyone so remember we’re all on the same team and have to work together to bring your project to successful completion.
In the end, it will all be worth it!